We already have your details. On your Found Revenue Assessment, we review your old leads, no-shows, dormant inquiries, and patient pipeline to estimate where recoverable revenue is sitting and show you the recovery plan we'd run.
Old leads. No-shows. Dormant inquiries. Past patients. Unfinished follow-up.
Pick a time below. 30 minutes. Operator to operator. Nothing to prepare.
30 minutes. We look at your lead flow, no-show history, dormant patient list, and follow-up gaps to estimate what can realistically be recovered. You leave with the recovery map whether or not we work together.
Every week those inquiries sit, they get colder and book somewhere else. Nothing about that database improves by waiting.
Every med spa we look at is sitting on the same three things: a database of past inquiries nobody has contacted in months, a stack of consults that were booked and never showed, and a stream of new leads that get one call and one text before everyone moves on. None of that is a marketing failure. It's revenue that was paid for, arrived, and was never collected. It's still there. It's still yours. It just needs someone whose entire job is going back to get it.
Leads in your CRM from the last 24 months that nobody has contacted in the last 90 days.
What one recovered Botox, filler, laser, or body-contouring patient is worth to you — first treatment plus what they spend after.
How long a new inquiry waits before a human actually reaches them at 7pm on a Saturday.
Multiply those three numbers together. That's the number this page is about.
We're not going to show you screenshots you can't verify. On the qualification call we walk through your own numbers, show you exactly where the recovery opportunity is in your business, and you decide from there.
Built to recover enough collected revenue to pay for itself.
We recover revenue from the leads, no-shows, dormant inquiries, and past patients you already paid to acquire — before you spend another dollar chasing new demand. You are not buying more leads. You are monetizing demand already sitting inside your business. That's the standard we're held to: not impressions, not activity, but collected revenue we can attribute.
Before we start, we agree on a Revenue Recovery Target with you in writing. If your med spa qualifies and that target isn't reached during the initial campaign period, Phalanx continues managing the recovery system at no additional management fee until the target is reached.
This applies to qualified clients who meet the agreed campaign terms — including lead volume, consent and data ownership, calendar capacity, timely handling of booked consultations, and sharing the revenue attribution data required to measure it. Third-party costs such as ad spend, messaging, and telephony are not included. Full terms are provided before any agreement.
If you're converting a small share of the leads you already pay for, doubling ad spend doubles the leak. The same money spent on recovery works on inventory you've already bought — no new cost per lead, no new creative, no new audience. That's why we start here.
Illustrative model — assumptions shown, not resultsAdd ad spend at your current conversion rate: more leads, the same leak, a higher cost per booked consult.
Apply the same money to leads already in the database and to speed and persistence on incoming ones: no new acquisition cost per opportunity.
Figures are illustrative placeholders for discussion. Your actual numbers are reviewed on the qualification call.
A new inquiry gets contacted an hour later. By then they've already messaged two other spas.
One call, one text, then silence. Interested prospects often need more than one attempt before they reconnect.
Booked, confirmed, never arrived — and never contacted again.
Hundreds of people who raised their hand for Botox, filler, laser, body contouring, or weight management and were never spoken to again.
Every one of those is a patient you already paid to acquire.
Underneath it runs on automation, AI voice and messaging, and a CRM we build and manage. That's the plumbing — the product is the revenue it recovers.
We don't hand you software and wish you luck. We operate the system.
Every client gets a system we build, staff, and manage. That caps how many spas we can onboard at once — and it means we only take the ones where there's enough existing lead volume for recovery to actually be worth doing.
Built for med spas doing 50+ inbound leads per month with an existing patient database. If that's not you yet, this won't work.
Your front desk is busy running the room. Recovery work is a second shift — nights, weekends, contact attempt six, the lead from four months ago. It's not a job a busy front desk loses to; it's a job nobody has time to start.
Old is why they're cheap to work. Someone who asked about filler eight months ago never got a real follow-up. Some of those people may still be considering treatment; the only way to know is to reopen the conversation respectfully.
So do most spas we work with. A CRM stores the leads. It doesn't call them, text them, book them, or chase the no-show. We're not selling you software — we're the ones operating it.
You can — but if your conversion is leaking, more spend buys a bigger leak. Fix what you already paid for first, then scale into a system that actually converts.
You already paid to acquire these patients. Book the assessment, find out what is recoverable, and see whether Phalanx can turn more of that existing demand into booked consultations and collected revenue.
Book My Found Revenue AssessmentPick a time below. 30 minutes. Operator to operator. Nothing to prepare.